Our Mission and Values

Mission and Values

  • Our mission is to become a model and leading provider of high quality and culturally responsive aged and home care service for older Senior Citizens from English as well as non-English speaking and culturally diverse backgrounds in the broader community.
  • We offer a range of home care services that can be fully customised around your lifestyle and healthcare needs with flexibility to customise ethno-specific support and respite services with bilingual care workers for those who require this.
  • We can also provide transport to help you engage with people in social groups, go to medical appointments and shopping etc.
  • We can provide a helping hand for an assisted living environment in your own home, with domestic assistance, such as help with cooking, cleaning, gardening and other housekeeping chores etc.,to help you live independently and happily in your own home.
  • Our mission is based on kindness and dignity, trust and communication. Therefore we will work closely with you and your family based on the philosophy of “person-centred care” (Consumer Directed Care), by identifying the preferred approach to meeting your care needs.
  • We are committed to the values of integrity, respect and accountability. We offer protection for client’s wellbeing, safety, privacy and rights in accordance with The Australian Government’s Department of Health & Ageing – “Aged Care Charter of Rights and Responsibilities for Community Care”.
  • We value our staff, and encourage and support them in life-long learning and continuous professional development.
  • To deliver total customer satisfaction and excellence of service and care, we continually monitor and improve our standards.